I have no choice but to resort to the fourth estate in my effort to get TSTT to respond to my queries. For the past three years I have been trying for them to amend my National Insurance records to reflect the truth about my contributions.
During my several futile visits to their offices they have even taken several copies of my working copy of the records given to me by NIB. They have simply refused to interact, which leads me to wonder about the safety of their archives.
This is the conclusion that I have come to as a result of their deathly silence on the matter. I have visited, called, written electronically and in hard copy.