Kudos to Inland Revenue staff
Permit me a space in the Express to commend the Inland Revenue Division of the Ministry of Finance and Economy.
I recently had some challenges and contacted the Taxpayer Relations section via phone and then emailed the online help desk, firstname.lastname@example.org.
I must say it was the most helpful and efficient service I have received from any public or private institution for a long while. I wish to commend the hardworking and pleasant staff and hope they keep up the good work!