Shape up, PTSC
It really is time someone does something about the disgracefully incompetent manner the Public Transport Service Corporation (PTSC) is run.
It seems not to have the slightest idea how to schedule routes to serve the public properly.
Its staff is ignorant, rude and lazy. I once asked the information desk where I could buy tickets in San Fernando, other than at the terminus, and was told they didn’t know—and that was that. I eventually got this information from an old man standing near the library in San Fernando. Surely this basic information is supposed to be easily available to the public.
Quite often, I have heard passengers complain of buses passing them at the bus stop without stopping.
The biggest joke of all is that the PTSC doesn’t seem to have a proper service from Chaguanas to San Fernando—I understand a bus comes once every two hours (or at any time it feels like dispatching one) and it travels along the Southern Main Road and takes forever to reach San Fernando because it stops just about everywhere along the route.
Chaguanas is the most important town between San Fernando and Port of Spain, and there are throngs of people seeking transport to San Fernando, yet the PTSC doesn’t seem to be aware of this.
It offers a service to Port of Spain which runs along the Hochoy highway and which stops at Chaguanas, yet these people cannot see the necessity of having a reverse service along the same route.
On election day—and I am not certain if this is true—I heard many of its drivers just lounged around and didn’t bother to drive their buses; all I know is someone waited for more than an hour and there wasn’t a bus in sight.