So much for the CPL fine print
Congrats to Jamaica Tallawahs on winning the inaugural Caribbean Premier League T20 tournament.
Permit me, however, to bring into the public domain the terrible and unprofessional gate operations I experienced and observed at the Queen’s Park Oval, which for the second time within the last 12 months has denied me the opportunity of seeing a match at the venue after having purchased a ticket.
Of course, I was not the only person— there were scores of people with tickets waiting outside the gates manned by police because of lack of space inside.
I cannot understand how in this day and age an organisation such as the Queen’s Park Cricket Club could oversell that many tickets.
Bear in mind there were numerous scalpers outside selling even more tickets to unassuming buyers at higher prices, only for these folks to later find out they also could not get in.
I think the QPCC and whomever else is responsible have learnt nothing from the World Cup fiasco in 1989. At the very least, it shows a level of contempt for the paying customer.
Refunding me my money the next day does not compensate me for my time and inconvenience. It should be noted that the fine print on the ticket guarantees me a seat at the game. It does not guarantee a great seat, but it does guarantees me a seat. The Oval management must know its seating capacity, and if you sell me a ticket it must mean that whatever time I arrive, there must be some accommodation for me and I must be given access to the grounds.
Where are the monitoring systems? Where is the enforcement to protect hapless patrons from having to pay two and three times the ticket price? Why are scalpers permitted to walk around the Oval unimpeded, selling overpriced tickets to desperate people who just want to see the game? Bear in mind these tickets were sold out a few days after going on sale. Guess who’s buying up the tickets?
So though the fine print on the ticket says the management has the right to refuse entry to patrons with scalped tickets, there is no provision that prevents or limits the number of tickets per individual and/or stops the illegal sales at the site on the days leading up to the event.
This is just not good enough and must not be allowed to occur again. It is time for us to stop accepting poor quality and start demanding a better service in this country.
I, for one, will not be attending any more events at the Oval until this problem is fixed.