triniadad and tobago passport office

POOR SERVICE TO ACHIEVE A PASSPORT IN NY

I am sick and tired of this very poor service is in place to achieve a trinidad and tobago extension on your passport..The line is rediculous long ,alot of people cut the line and end up at first of the line while the others are standing there for two hours in order to achieve a ticket to get a passport extension.This system is not workig for the past MONTHS, they need more workers ,they definitately need a NEW SYSTEM IN PLACE ASAP.. People are going to lose their job over this passport problem in ny. They have to act fast and add more security in place to make sure these adult are following the rules, because from my experiences i think every adult act as kids on the line, pushing in front even though they came last..Its very DISORGANIZE.. PLease HELP us fix this now ,being we are one family..

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niki says ... on Wednesday, Apr 2 at 3:50 PM

i cry my eye balls out in the one in mahatternn ,y they are not professional live texas only to get there to hear that you got to come back some real backwards stuff sad to see what we have become and you wourd think in this 2014 things wourd change

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anon says ... on Tuesday, Oct 1 at 11:56 AM

I have been calling the ny office for two weeks - no one answers the phone there- leave msg and no one returns your call- we are in the year 2013 and no changes to the system --

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Gertie says ... on Sunday, Sep 15 at 8:10 PM

Change of attitude is all it takes. Hats off to those who give efficient service to their customers

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Anonymous says ... on Monday, Apr 29 at 1:55 AM

the trinidad passport office in ny need upgradeing to the latest standard . the old british system is just not working anymore I had a bad experience dealing with the runaround that I change my mind from getting a trinidad passport.

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k sam says ... on Thursday, Dec 27 at 1:50 PM

I realy hate to go there u will go happy and come out unhappy is like u whent to hell for the day the system get a 0000000000.

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Bkyn says ... on Monday, Jul 30 at 10:39 PM

Wah u expect it is Trinidad land where the art of inefficiency is actual efficient

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D says ... on Monday, Jul 30 at 8:27 PM

I'm in New York and I had my appointment today, I have an error in my birth certificate but had my affidavit from the Justice of the peace. The Guy at the consulate did not accept my affidavit. But nothing is wrong with it. What should I do?

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Simone says ... on Monday, Jan 23 at 12:31 PM

think someone should come sell doubles in front from 3:00 am in the morning because that's the time U got to get there for smooth sailing. Unless U don't know the process. I went to renew mine and got a date 1 year and a few months after to return!

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cjr says ... on Friday, Dec 30 at 1:31 AM

to pick up the passport extension is the same headache...just to collect it from the window i had to sit and wait 2 1/2 hours..and mind you, i did go and line up outside the building at 4 am the week before to apply for it.

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NY trini says ... on Thursday, Nov 17 at 3:28 PM

Yes, the lines are very, very long and the people are rude. I will try and get my new passport somewhere else. They only allow the first 50 people. This need to be changed, FAST.

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TRINI says ... on Friday, Oct 21 at 1:14 AM

TO MUCH BOBOL IN TRINIDAD MAN I HAVE MY FAMILY THAT CANNOT EVEN GET TO THE PASSPORT GATE IN SOUTH WAITING OUTSIDE TOO FEDUP OF THE RULES AND CURRY FAVOUR IN TRINIDAD

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TRINI 1953 says ... on Friday, Oct 21 at 1:11 AM

COME TO MIAMI iT EASY JUST GET YOUR PAPERS RIGHT I GOT MINE SAME DAY FINISH JUST WAITING FOR THE MAILMAN THANKS ALL THE STAFF AT MAIMI ESPICALLY MY TRINI LAROMAIN LADY GREAT WORKERS VERY CONFIDENT IN ALL THEY DO

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Dutchess says ... on Monday, Jul 25 at 6:55 AM

These Trinidad ppl r a dam joke.. Evrywhere else Tom dick n Harry is getin their stuff to travel Trinidad Is the only set ah idiots that's not allowing thier ppl to travel in n out.. Who tell dem they can control a person if they want to travel

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madasheck says ... on Monday, Jan 10 at 9:18 AM

I have a date for 2013 but the ball has started to roll on CITZENSHIP, 3 - 6 MONTHS was how long it took my sister, mines should be the same they seem to process faster in the midwest. NOW THAT IS SERVICE, and no one acted mean,nasty and condesending

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Wasghington DC says ... on Friday, Nov 12 at 10:09 AM

If you can call and ask them to make an exception for you, they did for me, you can go to DC and get fix-up real nice in 6 weeks. they are real pros, real helpful and they try their best to complete your paper work. If you can make it to DC, GO !

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trinigyual says ... on Sunday, Oct 24 at 7:59 PM

u trinis in ny have no patience.obviously ,if u stand in line n have wrong docu ,its gonna be a long process.so make sure u fill everything out on appli have all docu and everything would go smoothly.that is what holds the line.

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trinigyual says ... on Sunday, Oct 24 at 7:54 PM

well i guess half of u guys need to come to dc for ur passports.it is the most efficient supportive and educated staff ever.they where very willing to help me in any way possible .and i got my passport with no hassle ,no long lines no attitude.

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lewinsky says ... on Monday, Oct 4 at 10:03 PM

i dont want to be a trinidadian anymore...it just embrassing to see how much u have to go thru just to go home and see your love i couldnt go hoem for my family funeral because its a whole long story with them trini in canda cant take them..upgrade

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lewinsky says ... on Monday, Oct 4 at 10:00 PM

i would like to know how long would it take for me to get a extension my passport whereas i got alreadfy in trinidad but want to renew my trinidad passport because i`m appyling for my canadaian citizenship and i but my ticket already..urgh trini suck

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Moka Blast says ... on Saturday, Oct 2 at 9:44 AM

It went smooth 4 me - I was in an out - We kno we have 2 be up early - i was there @ 3:45 am but was number 3 when i got in. 20 mins later i was out. as of ppl tryin 2 skip da line - thats sad. Overnight security should do sign ins. Change will come!

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ms blackman says ... on Monday, Sep 20 at 10:54 PM

i will like to know if you apply for an extension how long it take to get your passport back.Will you get the extension the same day

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Mr. Williams says ... on Monday, Sep 20 at 4:36 PM

Or ya make it to the window then the man say ya missing ah document come again 2morrow, when ya come back 2morrow he saying ya missing something else, now WHY he couldnt say look ya need x, y, z.? I saw them do that to a lady, she cry....

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Brooklyn Girl says ... on Monday, Sep 20 at 4:31 PM

Another thing, you get there at 3am wait on line till about 8am then ya reach up and they come and say no more for today.

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Mr. Williams says ... on Monday, Sep 20 at 4:20 PM

The Pass port office in NY is unable to deal with the volume of people that need assisantance. Another problem is the way information and documents are passed on at this "Consulate" in NY, stand on line for 2hrs just to get a fourm?

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Passport Extention says ... on Sunday, Aug 22 at 9:28 PM

No problems traveling with passport extensions. I went to South Africa and T&T a few times with no problems. The passport belongs to the issuing Gov its validity cannot be questioned by anyone but the issuing Gov.

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Trini in NY says ... on Wednesday, Aug 11 at 12:00 PM

One writer commented and said "That's PNM staff" but to your knowledege, there are alot of new staff under this new gov't now and a new Consular. The systems sucks and soon I'm writting an article an pics about this issuse i experienced today their.

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GD says ... on Monday, Aug 9 at 1:26 PM

I live in NY and I got a passport extension. Anyone have any problems flying with it? I want to goto Barbados for a small vacation but I fear I would have problems getting back in?

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Lez says ... on Sunday, Aug 8 at 9:46 PM

Does anyone know the exact requirements and docs needed to apply for an extension? I called the consulate last Friday and got no info at all. She said i needed "stuff" in order to apply....Never stated what "stuff". Ridiculous!

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miami says ... on Tuesday, Aug 3 at 9:39 AM

it takes 7weeks in miami. and they are really friendly down here. and i needed my passport the next day they got it but they usually ship the passports a couple dats after and they shipped mine the same day and i got it the day after. power to them.

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Leslie R says ... on Monday, Aug 2 at 10:48 PM

It only took 2 months in Washington D.C. The people at the consulate were terrific. They called me if there were any problems.

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bklyn says ... on Monday, Aug 2 at 12:13 AM

the american system to obtain a passport is efficient and very fast,maybe we can learn a thing or two from them.

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trini...ny says ... on Sunday, Aug 1 at 11:10 PM

Customer Service has never been a Trini strong point, so why people think it is going to be different in the US. "Take a pig out of a sty... it is still a pig."

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Imps24 says ... on Saturday, Jul 31 at 1:24 PM

Trinidad in New- York eany time is trinidad time

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vdook6262 says ... on Friday, Jul 30 at 6:20 AM

i hope this ad will end up in the first page of the trinidad express,because the ny passport office is very disorganized. someone have to do and say something

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Rh says ... on Thursday, Jul 29 at 1:21 PM

It took us two hundred to get a decent birth certificate, I wonder how long it will take to clean up the passport office.

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same ole story! says ... on Tuesday, Jul 27 at 4:15 PM

Imagine I made a appoint for my passport in March of this year,when I was 3 months pregnant a now have to wait until Sept 2012 baby will now become toddler, don't talk about the extension passport expire and 4:00 am to getting a renew in this time!

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mg vancouver says ... on Tuesday, Jul 27 at 12:49 PM

IT IS THE SAME IN CANADA. 1 YEAR AGO APPLIED FOR BIRTHCERTIFICATE TO DATE NOTHING. HAVE TO LEAVE AND GO TO TORONTO TO GET THIS DONE FIVE HRS FLIGHT. ACTUALLY WENT TO TNT GOT IT ONE DAY. MAY NOT EVEN BOTHER WITH PASSPORT ANYMORE. STAFF NEED TRAININ

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L J Florida says ... on Monday, Jul 26 at 8:10 PM

staffneed to be up dated asto th morden technique they are not aware of was needwasting timethre t get a pasport renew three years isto long/

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Trini-Boston says ... on Monday, Jul 26 at 10:08 AM

Send all of the comments to the Minister of Foreigh Affairs, cc: Madam Prime Minister and wait for a response.

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Kewl-1 says ... on Monday, Jul 26 at 8:11 AM

Buh a a the trini way is so embarrassing! Ah shame to the bones.

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fresh says ... on Sunday, Jul 25 at 8:28 AM

Hello ppl it's a _TRINIDAD passport & TRINIDAD birthpaper . Remember it's TRINIDAD our culture . lol

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linda says ... on Sunday, Jul 25 at 1:02 AM

I took the easy way out ..finally got my citizenship after 20 yrs. Can't take that BS..Did it once before to get my first passport not doing it again..Change the stinking system and stop making us look so backward...

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diva22 says ... on Saturday, Jul 24 at 9:49 PM

So think it is bad in NY try coming to LA, no consulate here, Trinis brought workers from DC to LA, my friend's appt was 11:30 and she didnt see them until 3:00. Just to dam ridiculous, NO SYSTEM going still manually SLOW and Computers, what? ha!!

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annefrancis says ... on Saturday, Jul 24 at 5:01 PM

After reading your comments I am fortunate to be a resident of Illinos. Although Federal laws/jobs are throughout the US the people of this State are more educated/friendlier. Also, our leaders show willingness to meet the people's requests/needs.

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terry24 says ... on Friday, Jul 23 at 10:53 AM

there need to no what there are doing .line up out side from 4 .30 am with 90 deg so hot come on. dog ar better than us.i am working with my friend from ecuador he got his passtport in 3hours new office new workers its time to change the gaurds.

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jeneil says ... on Thursday, Jul 22 at 1:58 AM

To get a trinidad passport or to get it renew you got to go through to much and they treat people like dogs in there they don't know how to talk to people I pray that they fire the whole staff something needs to be done about the ugly situation

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S. Stanley says ... on Thursday, Jul 22 at 1:49 AM

I tried to renew my present passport. When I mad ethe appointment I was told to take my new birth certificate with me, thats all. At the office they wanted marriage certificate and divorce certificate from over 50 yrs ago? My bad luck, what next??

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Princess Red says ... on Wednesday, Jul 21 at 4:46 PM

I was told I can extend my passport if it was issued in the year 2000 I was switched to another employee who never answers the phone and who never returns my calls 5 days in calling already to get the info I need to extend the passport

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Princess Red says ... on Wednesday, Jul 21 at 4:41 PM

My dad went into their office on a Friday and got an appointment for a new passport for March of 2011, i called the following Tuesday and got an appointment for a new passport in Feb of the year 2013 why should 1 business day make a big difference

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Cali Girl says ... on Wednesday, Jul 21 at 3:39 PM

In April I called the DC office to get the new passport, I gave them the new birth paper number that was requested, I was informed that someone will call me for an appt. Sometime in May, I received a call that I missed when I called the phone number

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bago says ... on Wednesday, Jul 21 at 2:48 PM

I feel for those in NY with problems getting a TT P/Port. It is as terrible in Toronto. In Tobago you have to wait in a tiny officw where the A/C has problems, where electricity shuts off often, where there is so much discourtesy by some Trinis!

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joseph says ... on Wednesday, Jul 21 at 4:38 AM

TRINI FOR LIFE,for ur information,in BARBADOS i got my NEW passport in 6 days way bac in 2006 and NEW birth certificate in 3 days in 2005.NO BRIBES,NO INSIDE CONTACT,just go n fill out d form n pay correct fees.PROUD BAJAN.

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Jo says ... on Wednesday, Jul 21 at 2:49 AM

The thing I cannot understand with the Passport Office in NY is, that we paying a rent for the building and if you reach early, you have to stand outside. I was caught in the cold last year, while I was pregnant. We have to do better than this...

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colman g says ... on Tuesday, Jul 20 at 1:48 PM

Years of waiting to get a Trinidad and Tobago passport from the consulate in New York. Why are you expecting better service...We talking 3rd world country which will never have 1st world status because dem leaders blind to progress."talk is cheap"

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Nilcole says ... on Monday, Jul 19 at 9:43 PM

Haiti is a devastated country after the January 4th 2010 earthquake and you can get your haitian passport faster than Trinidad and Tobago

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Brent says ... on Monday, Jul 19 at 9:20 PM

The authorities of Trinidad and Tobago needs to play a big role to chance the workers at the Trinidad Consulate in NYC. i.e starting from management. The service is poor.

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Nicole says ... on Monday, Jul 19 at 9:04 PM

Citizens of Trinidad and Tobago needs to stand up for their rights. Less talk. More action. The service is very very poor. The employees are not well trained to deal with situations to help the citizens of Trinidad and Tobago. We need help. PM.

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Chris says ... on Monday, Jul 19 at 12:11 PM

I just called the NY Consulate for an appointment to submit my paperwork for a passport and was given January 2013. Let's be real- 3 years to wait for a passport!

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OAKLEY says ... on Sunday, Jul 18 at 10:52 PM

How many Americans working in that office? Thought so!!!!! .

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No Vote says ... on Sunday, Jul 18 at 10:25 PM

You living in the U.S, and you don't vote, don't pay taxes in TnT so what you expect. Get your US passport if you can, and forget TnT...And they always talking about getting experiance people to come home to help build 20-20 vision joke.

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Pragmatist says ... on Sunday, Jul 18 at 10:33 AM

It is truly pathetic to know that getting a passport renewed in NYC is such an ordeal and the relevant Government Minister should address this situation at once by 'phone calls, Q's and A's, prompt visits or all of the above. Fire lazy officers too!

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Tricia says ... on Sunday, Jul 18 at 12:19 AM

PS You could mail in a money order for less than $20 and have your extended passport mailed to you.

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Tricia says ... on Sunday, Jul 18 at 12:19 AM

The guy who explained everything to us was such an arrogant person. JUST because you work in the NY location Trinidad passport office doesn't mean you are all that!

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Tricia says ... on Sunday, Jul 18 at 12:17 AM

My family & I had to go 6 am to guarantee we were the first 50. It was raining & freezing cold outside. All these stupid people had their families waiting in cars nearby & people behind us were skipping. It is complete chaos!

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maddy says ... on Saturday, Jul 17 at 8:04 PM

improve your system..... IF A CLIENTS COME GIVE THEM A NO.....THE NO WILL BE CALLED IN THE ORDER TO SEE THE IMMIGRATION OFFICER......IF THE WAITING AREA IS TOO SMALL ALLOW THEM TO ENTER IN BATCHES OF TEN/TWENTY WHATS NEW WITH THESEFOLKS

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Glen Bishop says ... on Saturday, Jul 17 at 6:53 AM

An important document as a Passport is taking three years to get in Trinidad. First you have to fill-out a form, then get an appoinment which takes two years. Total B.S. Jamaica, a poorer country, offices n services are moore Professional abroad.

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vdook6262 says ... on Friday, Jul 16 at 7:38 PM

hey JEZEBEL,u have to pay for a passport in ny? i do not know where u get ur info from ,but u have it all wrong. Also ny ppl do not take scrap.they are worst than trini.if they do not like how something is done,they make sure their voice are heard..

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APJ says ... on Friday, Jul 16 at 2:20 PM

I followed what theyn told me in there, and I get my Electronic birth certificate and my extension. however my appoint for the new passport is 2013. I plan to do that in Trinidad when I go there in August.

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JB says ... on Friday, Jul 16 at 12:02 PM

THEY ALL PNM WE NEED TO SHIP THEM ALL BACK TO TNT AND PUT PEOPLE WHO REALLY WANT TO WORK IN THERE PLACE. ALSO WHY EACH EMBASSY HAVE DIFFERENT WAY TO GET A TRINI PASSPORT

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pip says ... on Friday, Jul 16 at 7:31 AM

This system is redicolous .a lot need to be done. Imagine at this day age we still have the same problem and they say they going fix it. Come on wake up TnT.New York is much better than dat get your onion right before it to late.

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vdook6262 says ... on Thursday, Jul 15 at 8:28 PM

I hope this will work or i will go to help me howard..I am so tired and annoy by this system..The people in ny need to get this fix ASAP..I do not know why do these people still have a job when they cannot run the passport office in order.

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Ernil D Cascadian says ... on Thursday, Jul 15 at 3:16 PM

Maybe some of you trinis, should move to toronto, last year, My wife and myself, receive our Passports in record breaking time ( Without having to pull any strings/ contact trini style ) and i must say the Staff was very Courteous.

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trini for life says ... on Thursday, Jul 15 at 2:28 PM

we trini's talk like we're the best of the best and we should feel that way. I wonder how long it takes to get a new birth certificate/ birth paper in barbados.

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TNTPhotographer in NY says ... on Thursday, Jul 15 at 10:13 AM

When are they going to get it? Is there no dedicated staff to at least process the extensions. They want you to have a new passport and still want to use a system that is old and out dated. Does anybody there have a clue how to do anything?

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TNTPhotographer in NY says ... on Thursday, Jul 15 at 10:05 AM

I have had the unfortunate pleasure of having to stand in that absurd line that forms at 4:00 in the morning. What do these people do all day that they only accept 50 passports per day and you still have to come back for it several days later?

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Abuzurqaa says ... on Thursday, Jul 15 at 9:16 AM

WOW, I have been experiencing the same mind numbing experience in the Miami counsalate office. My last patience testing ordeal was trying to renew my TnT passport. The people who worked there day in and day out were in shock that I requested one.

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JEZEBEL says ... on Thursday, Jul 15 at 6:32 AM

Why are we complaining about the problems in NY about the long line up fpr passports,Patrick R is right they are taking their attitude from Trinidad to NY.At least you do get a passport but in Trinidad they pay for it and is denied each time.

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Cheri says ... on Wednesday, Jul 14 at 5:17 PM

You make an appt. for a "new" pasport[whenever you get someone on the phone], then there you go, in the line, 1st 50/70, what's the use of making an appt. anyway,it's so......can't find the right word. Come on ppl...20th century...means anything ??

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Neil Ali says ... on Wednesday, Jul 14 at 4:35 PM

This has been going on for quite a while now .the service is horrendous and the staff is very incompetent .They need to be trained properly in order to acheive better results.Start by teaching the staff proper etiquette and how to deal with the publi

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Patrick R says ... on Wednesday, Jul 14 at 4:27 PM

So they take their attitude from Trinidad to NY?When will Trinis get serious Christine?

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fed up says ... on Wednesday, Jul 14 at 11:10 AM

try teaching the staff a little PROTOCOL..they think they are working for free ..so they don't care.

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cattri says ... on Wednesday, Jul 14 at 11:06 AM

imagine handing in your old birth paper to get a new one, only to know when it came back they spell your mother maiden name WRONGG...WHAT D #@** ..come on people don't let us down same info on the old one is the same info on the NEW one..

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Trini living in ny says ... on Wednesday, Jul 14 at 1:42 AM

My daughter hed to get an extention on her passport, inorder to get her green card renew. I am out of the country working, and my 61 year old mother had to get up early and travel to the passport office 4 am just to get 1 of 50 numbers. this is bull

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disgusted says ... on Tuesday, Jul 13 at 10:28 PM

Washington DC is the same headache...11 months and counting.

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Anonymous says ... on Tuesday, Jul 13 at 10:23 PM

Wow lol doesn't this bring back memories. The passport office in NY is filled with incompetants even to get your new passoport.

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Anonymous says ... on Tuesday, Jul 13 at 8:37 PM

go washington DC...3 months max

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Christine says ... on Tuesday, Jul 13 at 3:00 PM

The system in place right now is very very stressful. If you don't have high blood pressure before you go to the NY office, you are sure to develop it when you get there. The system need to be changed for efficiency.

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